Privacy policy

Privacy Policy for Pritha Mart

Last Updated: July 09, 2026

Welcome to Pritha Mart. We operate the Pritha Mart mobile application  and website . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application or website.

1. Information We Collect

We collect information about you in a variety of ways. The information we may collect via the App and Website includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the App/Website or place an order.

  • Derivative Data: Information our servers automatically collect when you access the App, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the App.

  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date, or mobile banking details like bKash, Nagad, Rocket) that we may collect when you purchase, order, or request information about our services. Note: Most financial transactions are securely processed by our third-party payment processors.

  • Device and Location Data: We may request access or permission to certain features from your mobile device, including your device’s camera (for uploading profile pictures or product reviews), storage, and location services (to provide accurate delivery tracking).

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App/Website to:

  • Create and manage your account.

  • Process and fulfill your orders, payments, and deliveries.

  • Email or SMS you regarding your account or order.

  • Improve our products, services, and overall user experience.

  • Respond to customer service requests and support needs.

  • Prevent fraudulent transactions and monitor against theft.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations, such as:

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and delivery/courier logistics.

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Account Deletion and Data Retention

Users have the right to request the deletion of their accounts and associated personal data at any time. You can request account deletion directly through the app settings or by contacting us at our official support email. Upon request, we will delete your personal data from our active databases, except where retention is required by law.

6. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • Email: prithabusiness870@gmail.com

  • Website: https://prithamart.com.bd